FAQs

How can I contact TuxBits?
You can email us at info@tuxbits.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?
Yes

Where do you ship from?
We ship from United Kingdom.

Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time can not be processed.

How do I return an item?
Please contact us at info@tuxbits.com

What if the items received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the items) and all related references upon receiving your package. We will do our very best to give you the best possible solution.